The management of the Ghana National Service Authority (NSA), formerly the National Service Scheme (NSS), has introduced a new portal https://gnsa.gov.gh for national service applications.
Speaking at a press conference, the Director-General of the National Service Authority (NSA), Ruth Dela Seddoh, explained the reason why the old national service portal https://nss.gov.gh was closed and a new portal was introduced.
She said the introduction of the new portal follows a directive from President John Mahama for a Technical and Forensic Audit to be conducted on the previous Central Service Management Platform (CSMP).
“The audit found the system unsatisfactory. Consequently, the Authority was directed to design and deploy a new, more robust digital platform to guarantee transparency, security, and real-time verification,” the Director-General of the NSA explained at the press conference.
The National Service Authority (NSA) Director disclosed that the national service year for the 2025 academic year will officially commence on Monday, November 3, 2025.
She indicated the starting date for all national service personnel to be at their deployed service station is Saturday, 1st November 2025, and the Service year officially commences on Monday, 3rd November 2025.
FAQs about the new national service portal
1. I registered on the old portal in June 2025. Do I need to register again? Yes. All previous registrations from June 2025 have been declared Null and Void.
Every prospective service personnel must re-register on the new platform. This is necessary due to data integrity issues, including discrepancies in ages, identified in the collected data. However, all legitimate registrants will get a refund of their service fees.
2. What is the new website for registration? All prospective personnel must use the new official website: https://gnsa.gov.gh/
3. When does the 2025/26 national service year officially begin? The official starting date for all national service personnel to be at their deployed service station is Saturday, 1st November 2025, and the Service year officially commences on Monday, 3rd November 2025.
4. What is being done to prevent payroll fraud and ensure we receive our allowances on time? The Authority has implemented stringent new IT Reforms and Internal Controls. We have also engaged directly with the Controller and Accountant General’s Department to strengthen financial controls.
There will also be periodic efficiency checks. These measures are designed to make payroll fraud a thing of the past and ensure the timely and accurate payment of allowances.
5. What new opportunities are available beyond traditional postings? The new NSA is focused on creating diverse pathways for graduates. Key initiatives include:
1. Youth in Agriculture: Hands-on training and potential start-up funding through projects like the partnership with Agrimpact Limited.
2. Community Improvement Programmes (CIP): A new deployment module focused on public health, literacy, sanitation, and voter education in local communities.
3. Private Sector Partnerships: We are actively facilitating job opportunities and career pathways with renowned local and international companies.
4. Service Personnel Skills capacity training: a training framework designed to provide service personnel with future job-ready soft skills to enhance their employability.
6. Where can we find more detailed operational guidelines for the new registration process? Detailed step-by-step guidelines for the online registration will be made available on the new website https://gnsa.gov.gh/, starting from the registration launch date on October 7, 2025.