Job Vacancy For Client Service Officer

Check the requirements for this job and apply for the vacancy published here.

Job Vacancy For Client Service Officer

We currently have the following vacant positions on our team: Client Service Officer

Job Summary

2026 UPDATED

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• Main interface between our client families and the funeral home, they play a pivotal role in delivering the service promise

Key Responsibilities include

• First point of call for all telephone enquiries
• Meets with families of the deceased to discuss funeral arrangements and requests
• Accompanies family members to identify deceased on arrival at the funeral home or for pre-burial visits
• Explains pricing and product information to family and/or friends
• Schedule activities or facility use – viewing room, chapel, cemetery, crematorium and reception grounds
• Sell funeral services, products or merchandise available to clients
• Resolve customer complaints, adherence to payment plans, or other-service matters

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Qualification Required & Experience

• Minimum of a Diploma or Degree with at least 2 years Customer Service or Sale experience
• Demonstrates strong organisational skills and pays close attention to detail
• Exhibits patience, empathy and compassion

Location: Lashibi

How To Apply For The Job

Kindly send applications to:

hr@lashibifuneralhomes.com

Closing Date: 02 December, 2022

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