Customer Service Officer
Customer Service Officer
- Careers In Ghana
- Accra
- NA
- Ghana Cedis
- None Remote
- Permanent Basis
- 1 year(s)
- Graduate
- Expires on 2022-12-20
KEY RESPONSIBILITIES
Read more : Job Vacancy for Stores Manager
• Maintaining a significant visible presence in the Showroom to drive engagement and sales; to assist with customer experience opportunities timely and effectively while promoting and exhibiting the Company’s Way.
• Following up and closing sales quotations.
• Meet monthly contact center performance goals for customer satisfaction, quality, productivity and other key metrics.
• Ensure that customers questions and problems are resolved properly and quickly.
• Address challenging customers and problems that require escalation outside of the department.
• Provide every customer with the highest level of customer service with a reassuring, professional attitude and a willingness to resolve the situation.
• Provide support and solutions to customers regarding product or service issues and concerns.
• Maintain accurate customer records by updating account information.
• Negotiate Deals with Customers
Read more : Business Development Officer
Qualification Required & Experience
Read more : Job Vacancy for Sales Representatives
• Prior experience as a customer service or marketing officer, ideally at a similar company.
• Extensive experience selling comparable products.
• Degree in Marketing or similar is highly advantageous.
• Minimum 1 year of call center and customer service experience
• Outstanding interpersonal and communication skills for interacting with customers via phone and written correspondence
• Excellent problem-solving skills
• Ability to maintain composure under stressful conditions
• Ability to multi-task in a fast-paced environment
Apply through this email: [email protected]
Send Stories | Social Media | Disclaimer
Send Stories and Articles for publication to [email protected]
We Are Active On Social Media
WhatsApp Channel: JOIN HERE
2024 BECE and WASSCE Channel - JOIN HERE
Facebook: JOIN HERE
Telegram: JOIN HERE
Twitter: FOLLOW US HERE
Instagram: FOLLOW US HERE
Disclaimer:
The information contained in this post on Ghana Education News is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the post for any purpose.