The management of the National Service Authority (NSA) has extended the deadline for prospective national service personnel to complete their enrolment online registration for the 2025/2026 service year.
In a statement sighted by GhanaEducation.org, the Authority said the enrolment online registration scheduled to end on Wednesday, October 15, 2025, has been extended to Friday, October 24, 2025.
“This extension is to allow additional time for prospective service personnel who, for one reason or another, were unable to complete their registration within the initial window,” it said in the statement.
It added that “All Service Personnel are required to report to their respective places of posting and commence their national service by Monday, 3rd November 2025.
Personnel who fail to complete their registration on or before Friday, 24th October 2025, risk being excluded from this year’s postings.
The National Service Authority appreciates the cooperation of all stakeholders and assures the public of its continued commitment to a smooth and transparent registration and deployment process.”
The extension of the enrolment online registration deadline comes after some prospective National Service Personnel appealed to the National Service Authority (NSA) to extend the deadline for registration.
They explained that attempts to register on the new online portal have been challenging due to system failures, which they attribute to the large number of applicants trying to log in simultaneously.
Speaking to GBC Ghana Online, some prospective personnel said their inability to complete the process smoothly has left them stranded, calling for improvements to the system.
Michael Sam, a prospective service member, said: “The reason for the re-registration was because of the issue of ghost names, which was massive. When the portal was declared open, the first, second, and third days, there were a lot of people on it. Even at 10pm, it wasn’t going through. Not that the portal was faulty, but because too many people were trying to register, it was hectic.”
He added that some of his correct personal information was rejected by the portal as incorrect, leaving him worried he might not complete his registration before the deadline.
Bernard Afful, interim SRC president for UniMAC-IJ, said: “Personally, I didn’t have any challenge with the registration, but some of my friends did. Their pictures were not being verified after being taken. Some had different dates of birth on their Ghana Card and on the school portal. I would appeal for the deadline to be extended because many of my colleagues have not been able to register. Once there’s a difference in date of birth, they have to swear an affidavit, which takes time.”
Another applicant, Kenneth Andoh, shared similar frustrations: “The challenges I encountered were system downtime, slow network connectivity, and inadequate communication regarding required documents and verification procedures. I strongly appeal for an extension of the deadline because many prospective service personnel have faced technical difficulties.”