Job Vacancy For Customer Service Officer
Job Vacancy For Customer Service Officer
Job Description
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Qualification Required & Experience
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• HND
Location: Accra
How To Apply For The Job
C.V.s should be sent via:
starfoodscoltd@gmail.com indicating the position as the subject of the e-mail
Closing Date: 16 June, 2023
