Ghanaians to pay GHS30 for updating Ghana Card Personal Information

The National Identification Authority (NIA) has disclosed that effective 8th August it will charge GHS30.00 for all Ghana Card Personal Information updating services.

This was contained in a press release dated 5th August 2022, and signed by by  Dr. Abudu Abdul-Ganiyu, Ag. Head, Corporate Affairs.

The GHS30 for updating the Ghana Card Personal Information fee will cover the following.

Any update, which changes the information printed on the face of the Ghana Card already issued to an applicant, will attract a fee of Ghc30.00. The list of updates that attract a fee of Ghc30.00 is as follows:

a. Change or Correction of Applicant’s Name
b. Change or Correction of the order of Applicant’s Name
c. Correction or Addition of Applicant’s Previous Name or Maiden Name
d. Correction of Applicant’s Date of Birth
e. Change or Correction of the Nationality of Applicant
f. Correction of Applicant’s Gender
g. Change or Correction of Applicant’s Height
3. All other updates, which do not result in the printing of a new Ghana Card for an applicant, are FREE of charge. The list of free updates is as follows:
a. Change or Correction of Residential Address
b. Change or Correction of Digital Address Code
c. Change or Addition of Postal Address
d. Correction of Hometown details
e. Correction of Place of Birth details
f. Addition or Change of telephone numbers and/or email address
g. Change of Marital Status
h. Addition or Change of Government IDs e.g. Voter ID Card, SSNIT Card, NHIS Card, etc.
i. Change of Disability Status
j. Change or Addition of details of Spouse
k. Change of Next-of-Kin details
l. Correction of details of Parents
m. Change of Level of Education
n. Change of Occupation
o. Change or Correction of color of hair and/or eyes

READ: How to update Ghana Card Personal Information or Get a New Card (New)

Ghanaians to pay GHS30 for updating Ghana Card Personal Information

The Ghc30.00 fee for all fee-paying update services must be made with either the: CalBank Mobile Banking Platform with short code *771#; or CalBank Online Mobile App; or At a CalBank Branch Office. All applicants for the update service will be required to provide the reason for the update and must support the request with evidence.

Examples of the documents required to update personal information are as follows:

a. Correction of Name/Correction of spelling or order of Name – Birth Certificate or passport used during registration for the Ghana Card that shows the correct name of the applicant.
b. Change of Name – Gazette Notification confirming applicant’s Name Change (affidavits will not be accepted).
c. Correction of Date of Birth – A Birth Certificate or Ghana Passport used by the applicant during registration for his/her Ghana Card.
NB – NIA will not change an applicant’s date of birth but will only correct the date of birth if it was wrongly captured during registration for the Ghana Card.
d. Addition of or change of details of Institutional IDs – Document/ID from the relevant institution confirming the details.
e. Correction of names of father and/or mother – A document that existed before the applicant’s registration for the Ghana Card and confirms the names of the
parents e.g. a Birth Certificate or a Marriage Certificate of the applicant.
f. Change from a foreign nationality to Ghanaian (foreigners) – A Certificate of Naturalization, an Oath of Allegiance document, and the Non-Citizen Ghana Card of the applicant.
g. Change from foreign nationality to Ghanaian (dual citizens) – A Birth Certificate that confirms the nationality of the applicant, a Dual-Citizenship Card if the applicant has one, and a valid Ghana Passport if the applicant has one.

h. Change of occupation – documentary evidence supporting the change such as a professional certificate of the applicant or record of employment.
i. Change of level of education – Applicant’s school records confirming course taken or new educational level.
j. Change of Disability Status – Statement or letter on a hospital or doctor’s or medical professional’s letterhead, statements, records or letters from an agency of Government that issues or provides disability benefits.

Applicants requesting the Card Replacement Service at the District Offices must observe the following guidelines:

1. Applicants will be required to complete and sign an electronic Card Replacement Request Form at the District Office;
2. Replacement of lost, stolen, damaged or defective cards will attract a fee of Ghc30.00 which must be made with either the:
a. CalBank Mobile Banking Platform with short code *771#; or
b. CalBank Online Mobile App; or
c. At a CalBank Branch Office

Those who intend to make these changes are to note that
1. All Applicants must make the request in person;
2. All applications must be supported with a Police Extract; and
3. Applicants must bring along their damaged or defective Ghana Cards where applicable.

Applicants should also take note that not every request for an update or replacement will be handled on the day it is made. Review of requests may take longer than a day. Applicants will be required to pay the statutory fee only when requests are approved and NOT before.

NIA emphasizes that these operational measures have been instituted in line with its operational strategy for continuous registration and provision of identity management services across the country. It is also in response to the extension of the deadline announced by the Minister for Communications and Digitalization for SIM Card Re-registration. This will provide many Ghanaians in need of these services the opportunity to do so ahead of the new deadline.

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