Job Vacancy For Administrative Officer, Cashier and HR Manager -Apply Here

Job Description

• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
• Processing refunds and exchanges, resolving complaints.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
• Handle cash, credit, or check transactions with customers
• Ensure pricing is correct
• Issue change, receipts, refunds, or tickets
• Redeem stamps and coupons
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Make sales referrals, cross-sell products, and introduce new ones
• Resolve customer complaints, guide them, and provide relevant information

Qualification Required & Experience

• Basic Math
• Interpersonal Communication/Written and Verbal Communication
• Time Management
• Product Knowledge
• Telephone Etiquette
• Strong Customer Service Skills
• Dispute resolution
• Dependability
• Efficiency
• Flexibility
• Friendliness
• HND or higher

Location: Accra

How To Apply For The Job

All C.V. ‘s should be sent via:

[email protected] indicating the position as the subject of the e- mail.

Closing Date: 07 March, 2024

Job Overview

• As the Human Resources Manager, you will be responsible for leading and championing all HR operations and systems within the institute and its affiliate institutions
• This role is pivotal in ensuring that the HR policies and procedures align with the company’s strategic goals and comply with local labour laws

Key Responsibilities

• Strategic HR Leadership: Develop and implement HR strategies that support business objectives, including workforce planning, talent acquisition and employee development
• Talent Management: Oversee the recruitment process, including job posting, interviews and hiring. Focus on attracting and retaining top talent while promoting diversity and inclusion
• Employee Relations: Serve as the primary point of contact for employees regarding HR matters. Address and resolve employee grienvances, fostering a positive and productive work environment
• Performance Management: Implement performance review systems and work with department heads to set clear performance standards and goals
• Learning and Development: Identify training needs and develop programs to enhance employee skills and performance. Identify and develop potential future leaders within the organisation through succession planning initiatives
• Compliance: Ensure compliance with local labour laws and regulations. Stay updated on legal changes and adjust HR policies accordingly
• Compensation and Benefits Administration: Administer compensation and benefits programs, ensuring that they are competitive and in compliance with relevant laws and regulations. Oversee the payroll process and benefits administration, ensuring accuracy and timelines
• HR Metrice and Reporting: Analyse HR metrics to identify trends and areas for improvement. Regularly report to the President/Head of the institution on HR performance and initiatives
• Health and Safety: Ensure compliance with health and safety regulations, creating and implementing policies to maintain a safe working environment

Qualification Required & Experience

• Bachelor’s Degree in Human resources, or related field related industry
• Strong understanding of Ghanaian labour laws and regulations
• Excellent communication and interpersonal skills
• Proficient in HRIS systems and Microsoft Office suite
• Fluency in English

Personal Attributes

• Strong leadership and decision-making skills
• High ethical standards and professionalism
• Cultural sensitivity and ability to work in a diverse environment
• Strong problem-solving skills and the ability to manage multiple priorities

Working Conditions

• This position will be located in Accra
• Direct engagement with all levels of staff
• The role offers an attractive remuneration package and opportunities for training and development

Location: Accra

How To Apply For The Job

To apply for the role and join the DTI team please email your CV and supporting cover letter to:

[email protected]

Closing Date: 16 February, 2024