MTN is dedicated to fighting Momo Fraud on its network to ensure customers’ Momo wallets are fully protected.
The days of receiving fraudulent calls and your money on your wallet being stolen are fading out yet there are more customers need to know to safeguard their momo from fraud boys.
To ensure customers are safe, MTN Ghana has outlined steps that customers can take to avoid all forms of MTN Momo Fraud tricks by criminals.
How to detect and report MTN MoMo Fraud
According to MTN, it only contacts its customers via its official office line. All MTN MoMo subscribers are kindly to note that MTN officials only call customers with the official line 0244300000.
Hence, every other caller who uses another number instead of the above but tells you he or she is calling from MTN is a fraudster.
MTN has further advised its customers to avoid discussing their wallets or any personal details with strangers.
Reporting suspected Momo Fraudster
Customers are advised to hang up and report suspected fraudster’s name and phone numbers and fraudulent businesses to the email mmfraudteam.GH@mtn.com.
READ: 2021 BECE Mock questions and full marking schemes -Download now
Customers can alternatively send SMS to 1515 or Ussd *170# to Lodge their reports for swift action.
However, when in doubt as an MTN MoMo customer call 100.
Once a customer suspects an attempt to defraud him or her, the customer can record the conversation and attach the file to the email sent to MTN to help provide excellent evidence for decision-making at the MTN.
Protect your Momo and that of others by reporting suspected fraudsters now.
The Ghana Education News Editorial Team is a specialized collective of education researchers, journalists, and policy analysts dedicated to providing high-fidelity reporting on the Ghanaian academic landscape. Serving as a primary bridge between governing bodies—including the Ghana Education Service (GES) and WAEC—and the public, the team leverages over a decade of combined experience to serve students, parents, and educators nationwide.
Lead Architect & Editor-in-Chief
The team is led by Wisdom Kojo Eli Hammond, a distinguished Ghanaian Edu-Tech Entrepreneur, AI Solutions Developer, and Product Architect with over 25 years of cross-disciplinary experience in education, finance, and digital media. Wisdom is the visionary force behind SkulManager, Ghana’s premier school management ecosystem, and the Lead Consultant at Education-News Consult.
A self-taught innovator, professional Web Designer, and regular columnist on GhanaWeb, Wisdom engineered SkulManager.com as the only platform strictly tailored to the GES Curriculum. His technical leadership has redefined educational assessment through a Hybrid Marking Ecosystem, pioneering the BECE and WASSCE Home Mock services—a unique fusion of WAEC-trained human examiners and advanced AI marking engines operational since 2022.
Wisdom’s 360-degree view of institutional challenges is grounded in his tenure as College President and Lecturer at Pinnacle College (Achimota), as well as his background as a school administrator and accountant. He is a dedicated lifelong learner currently advancing his studies at the Accra Institute of Technology (AIT), with academic ties to the University of Professional Studies, Accra (UPSA).
An accomplished author, his works include Returnees of the Dead Forest (UK Published), Simplified Beacon of Light (850+ Q&A), and The Leader in Me. A foundational pillar of the award-winning NGO Human Rights Reporters Ghana (HRRG), Wisdom is committed to building intelligent systems that solve societal problems and prepare the next generation of Ghanaian students for a digital future.
Contact: 0550360658 | Portals: GhanaEducation.org, GhanaEducationNews.org, SkulManager.com, BECEPrep.com. Educationnewsconsult.com etc