Some say MTN SIM Registration Is GHS15 but others are paying GHS120 to Agents for it. Is this just extortion and or lack of information or it is the failure of MTN Ghana to keep its customers updated and protected?

Mobile SIM registration is essential for every Ghanaian to stay connected, access data, and use Mobile Money safely. But sadly, many people are unknowingly paying as much as GHS100 to GHS120 to agents instead of the official GHS15 fee charged at MTN offices. These MoMo agents, operating in kiosks and roadside tables, have turned a basic service into a money-making trap, cheating customers in broad daylight. Ghanaians must stop using these agents and insist on paying the official GHS15 at accredited MTN offices — it’s safer, more reliable, and far more affordable.

The True Cost of SIM Registration

While Momo Agents who offer Momo services, SIM registration and replacement are important in the service delivery chain for mtn Ghana, these agents have become extortionists. A visit to most of the agents in Accra for instance, to register a SIM comes at a high price. The fee charged by MTN for a new SIM is GHS15.00 but when you visit a Momo merchant, you will be told to pay between GHS100.00 and GHS120.00. If you are lucky, the merchant will tell you he or she has even reduced the price. What a sarcastic way to be cheated.

The Exploitation by Agents

MTN agents have become the goro men of the SIM registration and are ripping off everyone who decides to depend on their services. The MTN Sim registration fee of betwee GHS100–GHS120 is just too unnatural and is a scheme to take advantage of people’s ignorance or urgency.

A visited to two different agents around OTINIBI Junction on the Dodowa Road and then another at the Madina Market area before heading to the MTN Office at Madina confirmed the GHS100–GHS120 prices.

It is sad to disclose that in Tepa located in Ahafo Ano Municipal District, Ghanaians are compelled to pay GHS150.00 for the same SIM. This act by the Tepa MTN Officers will only bolden agents to continue to engage in such criminal activities.

The GHS15.00 SIM registration fee is enough to cover the entire process and includes the Mobile Money Service registration as well. Do not be decieved by any agent or MTN officer that that the registration is GHS100 or GHS120 or GHS150 becuase they are registering Momo for you. The GHS15.00 is enough to cover biometric data capture and linking to the Ghana card.

Why People Fall for It

A lot of Ghanaians fall for these expensive services of agents on a daily basis. Most often this is because the clients want convenience to help avoid queues or the lack of information. Again, some people fall for the perceived convenience of the agent’s service that they fail to find out the real price. MTN Ghana itself has failed to publicly announce the cost of SIM registration in its office and at agent centres to control the prices and set limits.

The Consequences

The effect of the GHS100–GHS120 charge instead of GHS15.00 is a financial burden on low-income individuals. Agents may also engage in possible fraud or improper registration.

What Ghanaians Should Do

We encourage Ghanaians to visit official MTN offices or accredited centres where clients are not extorted to register for new and additional SIMs.

All Ghanaians should do well to know the nearest MTN Office and dedicate time to visit the office directly to register their SIMs instead of using agents who extort money from them in the name of ofeering convinient services.

MTN Head Office: 25 Independence Ave, Accra
MTN Graphic Road Office: 4 Fadama St, Accra
MTN Office at East Legon close to American House
MTN office at Madina close to Madina Market Main Traffic Light
Accra Mall: Located in the Accra Mall, you can find an MTN branch there.
Tudu: There’s an MTN Office in Tudu, Accra Central.
37: MTN also has an office in the 37 area of Accra.
Akweteyman: There is an MTN Office in Akweteyman on the Lapaz road after the Akweteyman junction.

READ: How To Send MTN Mobile Money From Ghana To Nigeria

It is important that you share this information with your friends and family to prevent agents from cheating them. Always visit the MTN office for services that you have to pay for to avoid being cheated.

Do not forget that MTN SIM Registration Is GHS15. Don’t allow yourself to be extorted. Let’s spread the word and stop this exploitation!

REACTIONS FROM READERS SO FAR

What Hon. Sam George, Minister for Communication, Digital Technology & Innovations needs to do

The Minister for Communication, Digital Technology & Innovations needs to take this up as a minor but equally project to help ensure that Ghanaian telecommunication service providers and their staff do not rip off Ghanaians. The exhurbitant SIM registration fee is just bad and we need the GYATA in Hon. Sam George to help halt this stealing. Mr. Minister, kindly take a look at this as well: MTN Must Stop Repeating SIM Registration for Existing Customers

About Author

Wisdom Kojo Eli Hammond is a passionate Ghanaian writer, digital advocate, education consultant at Education-News Consult. He is dedicated to promoting transparency, digital inclusion, and consumer rights. With years of experience analyzing education, leadership, administration, and impacting students in classrooms and lecture halls, he also discusses a variety of issues relevant to Ghanaian readers — including telecom, business, and governance.

Wisdom empowers readers to make informed choices and stand up against exploitative practices. When he’s not writing, preparing students for BECE and WASSCE, or delivering public talks on leadership, education, or business, he actively supports youth initiatives and advocates for ethical digital transformation in Ghana.