Tech: How to use Norton Genie, the free AI powered scam detection tool
How to use Norton Genie, the free AI powered scam detection tool
Apart from scanning images and messages to see if it’s a scam, Norton Genie can also offer answer follow up questions.
Scammers are constantly coming up with new ways to dupe users off their money. And thanks to rapid advancements in artificial intelligence tools like ChatGPT, phishing techniques have gotten a lot more sophisticated.
To help identify scams, Norton recently unveiled its first-ever free app and desktop-based AI-powered scam detection tool called Genie. The company says Genie combines its expertise in the cyber security field and is trained on millions of scam messages.
The scam detector can also help you determine if a link is safe before you click on it and prevent you from losing your money or leaking sensitive information. Norton says Genie will ‘continue to learn and adapt to detect new scams and help protect against emerging threats’ as well.
Apart from telling if an email, text message or link is a scam, the tool can also answer follow-up questions like how it knows the message is fake or give you tips on what to do next.
Currently, Norton Genie is still in early access but can be accessed by heading over to the website or downloading the iOS version of the app from the App Store.
How to use Norton Genie?
To use Norton Genie, go to the Norton website and click on the ‘Try Genie Online’ button.
A new interface will new pop up where you can either upload images of the message you think is a scam or type in the text field.
When done, click on ‘Begin scan’ and Norton Genie will take anywhere between a few seconds to a minute to determine if it is indeed a scam.
The tool will then let you know if you are dealing with a scam or if the message is legitimate.
Norton Genie also allows users to ask follow-up questions on what to do if they fell for the scam. Since it is still in the early stages, the tool might not always be accurate and show false results.