You can register for a GhanaPay mobile money wallet in one of 3 ways:
- Option 1: SELF REGISTRATION
Dial *707#. Enter information about yourself and, select a bank you wish to own a wallet with. Walk into a branch of the bank you selected to validate your Ghana Card to complete registration. You can also download the GhanaPay App from Google or Apple store, select a bank you wish to own a wallet with. Enter information about yourself and follow prompt to complete registration. You will receive an SMS to confirm your registration.
Can I download GhanaPay App?
Yes you can download it from https://apps.apple.com/ca/app/ghanapay-customer/id1619527051
- Option 2: BANK BRANCH
Walk into any bank branch of your choice. Ask to be registered for a GhanaPay mobile money wallet. Provide your personal details along with your Ghana Card. When the process is completed, you will receive an SMS to confirm your registration.
- Option 3: DESIGNATED AGENT (LOCATION)
You can go to specially designated GhanaPay Agents to register for a GhanaPay mobile money wallet with a valid Ghana card, just like in a bank branch.
What do I need to register for a GhanaPay mobile money wallet?
- A registered active mobile phone number
- A valid National ID (Ghana Card)
- Biodata (full name, date of birth, gender etc.)
- Location (GPS) Address
Will I be assigned a special number for my GhanaPay mobile money wallet?
Can I use my existing mobile money number for GhanaPay?
Yes, you can use any existing mobile phone number for a GhanaPay mobile wallet. To receive money into the mobile wallet, the sender must select GhanaPay as the network.
Can I have multiple GhanaPay wallets with different banks?
You are allowed to register one mobile number for only one GhanaPay wallet and with one bank only. You can have multiple GhanaPay wallets if you have more than one mobile number.
When can I start using my GhanaPay mobile money wallet?
You can start using your GhanaPay wallet right after your registration is confirmed. You can receive transfers or start transacting after you have funded the wallet.
What services are available on GhanaPay?
GhanaPay has the following services and more:
- Send and receive money on GhanaPay, other networks and bank accounts
- Cash-in and Cash-out
- Pay a GhQR merchant
- Buy Airtime ad Data
- Generate a Token
- Request a statement
- Make a complaint or send feedback
- Pay Bills
- Value added services
Where can I cash-in or cash-out on GhanaPay?
You can put cash into your wallet, take cash out of your wallet or redeem a token at any bank branch or designated GhanaPay agents.
What are the transaction charges on GhanaPay?
Except for Cash-out services, all transactions on GhanaPay are FREE. You only pay the e-levy charge.