The National Communications Authority has made it clear that the short code *402# cannot be used to locate the owner of a misplaced Ghana Card.
According to NCA, the short code *402# is only capable of displaying the list of SIMs linked to a Ghana Card and cannot be used to check for any other SIM which is not linked to that Ghana Card.
“The attention of the National Communications Authority (NCA) has been drawn to a video circulating on social media informing the general public about the steps to follow using the short code, *402#, to identify owners of misplaced Ghana Cards should the said card be in your possession.
The Authority wishes to state emphatically that the short code *402# is only capable of displaying the list of SIMs linked to a Ghana Card and cannot be used to check for any other SIM which is not linked to that Ghana Card.
Therefore, the content of the video is false and should be disregarded.
The NCA wishes to assure consumers that it will continue to work closely with all relevant stakeholders for this purpose to ensure that all SIMs linked to a particular Ghana Card are safe” NCA said.
This comes after various circulations on social media revealed that the short code *402# could be used to locate owners of misplaced Ghana Cards. It turns out that such short code is not meant for such purpose.
The National Communications Authority (NCA) was established by an Act of Parliament, Act 524 in December 1996, which has been repealed and replaced by the National Communications Authority Act, 2008 (Act 769). The Authority is the statutory body mandated to licence and to regulate electronic communications activities and services in the country.