Job Vacancy For Customer Service Officer

Job Description

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Qualification Required & Experience

• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• HND

Location: Accra

How To Apply For The Job

C.V.s should be sent via:

starfoodscoltd@gmail.com indicating the position as the subject of the e-mail

Closing Date: 16 June, 2023